If you’re looking to improve your local SEO, your Google Business Profile listing is a great place to start.

Continue reading to learn how to create your own Google Business Profile account, verify your business and optimise its listing.

Create A Google Business Profile / Google My Business Listing

Step 1
Visit google.com/business and select Start now in the top right-hand corner off the page and sign-in if asked.

Step 2
Enter your business name and check that an existing Google Business Profile doesn’t appear in the dropdown, then click Continue.

Google Business Profile Listing Name

Step 3
Choose your business type, select all that apply and then click Next.

Google Business Profile Type

Step 4 (optional)
If you selected “Online retail” in the previous step, you’ll be asked to provide your Website URL on the following screen. You can click Skip if you don’t have a website yet.

Recommendation: If you don’t have a website for your business yet, give our web design agency a call on 1300 489 144 for a free quote!

Step 5
Enter a business category and select the closest option for your business from the dropdown list before clicking Next.

Step 6
Enter your business address. You can always hide or change this later but an address is required for verification purposes.

Google Business Profile Address

Step 7 (optional)
After submitting your business address, the next screen may show you 2-3 other Google Business Profile listings that have a similar name or address, simply choose None of these and then click Continue.

Step 8
Enter a business phone number for your Google Business Profile, if you don’t want a public phone number on your listing click Skip.

Step 9
On the final page, you’ll be asked to accept their terms of service to “Put your business on the map”. Simply click Continue to proceed.

You’ll then be asked for a phone number to verify your Google Business Profile or you can select Verify later.

Verify Your Business On Google

Skip to Step 4 if you’re carrying on from the previous section.

Step 1
Visit google.com/business and select Sign in in the top right-hand corner off the page.

Step 2
Go to the Manage locations tab and select Verify now next to the listing you’d like to verify.

Step 3
Enter your mailing address (if your listing doesn’t have a public address).

Step 4
Within Australia, you’ll likely only have the Business video or Postcard by mail verification option.

If you get the Business video option, simply follow the steps provided to record a 1-2 minute video of your business premises to complete verification. Otherwise, continue onto Step 5.

Step 5 (optional)
Enter a Contact name that the postcard will be addressed to.

Step 6
Click Mail. The postcard can take anywhere from 5 to 21 days to arrive, or sometimes longer.

Don’t edit your business listing name, address or category (or request a new code) before it arrives or this may delay the verification process.

Step 7
Once you’ve received the postcard, login to Google Business Profile and select Verify now next to the listing the postcard is for.

Step 8
In the code field enter the five-digital verification code on your postcard and then click Submit.

If your postcard never arrives or your list it you can request a new code by signing into Google Business Profile and selecting Request another code.

You’ll want to wait at least a month for your first code to arrive before doing this however because as soon as you request another the original code becomes invalid and you’d hate for it to turn up the next day.

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Optimise Your Google Business Profile Listing

Once you’ve verified your Google Business Profile address you can finish setting up your listing.

If your listing is appearing on Google already then you can edit everything from Google search if you’re logged into the owner’s account (see below).

Google Business Profile Optimisation

If this is not the case then you’ll need to login to the Google Business Profile dashboard (google.com/business) to edit your listing.

Complete every relevant field with as much information and detail as possible.

Also include as many images as you can, include exterior and interior pictures of your storefront or office along with photos of your staff at work to get the most out of Google’s algorithms.

According to Google, businesses with photos receive far more clicks to their website and higher requests for driving directions in Google Maps.

Photos should be at least 720 pixels wide by 720 pixels high and JPG or PNG files.

You can also add videos to your Google Business Profile listing.

Videos must be under 30 seconds, less then 100MB and be 720p resolution or higher.

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Final Notes

If you’re targeting local customers then a Google Business Profile (formerly Google My Business) listing is essential to your businesses ongoing success.

Now that you’ve got a Google Business Profile listing you may want to look into creating a custom email address to look more professional online (name@yourbusiness.com for example).

Find out how you can quickly setup your own custom email address using Google Workspace.

I hope this guide has helped you grow your business online and that you start receiving more customers because of it.

If you’ve got any other Google Business Profile questions or would like our teams help optimising your listing and website SEO please don’t hestiate to reach out!

To your success,
Jackson