eCommerce
Whether you’re starting from scratch or looking to redesign your existing site, our team of experienced Melbourne eCommerce web designers and developers will work closely with you to create a beautiful and mobile-friendly website that reflects your brand and drives results.
Based on 102 reviews
Trusted by hundreds of companies across Victoria
eCommerce & Online Store Websites
With the number of eCommerce platforms and online store builders available, it can be tough to know where to start. That’s where we come in! Our team of Melbourne eCommerce specialists will work with you to select the best platform and tools for your business, ensuring that your website is built for success from the ground up.
At White Peak Digital, we’re passionate about helping our clients succeed online. We understand that your eCommerce website is a vital part of your business, and we’ll work tirelessly to ensure that it meets your needs and drives results. If you’re looking for a web design Melbourne agency that is dedicated to your online success, look no further than White Peak Digital.
average conversion rate
increase post-launch
international awards
for digital excellence
of clients partner with us
for over 2 years
Our Local eCommerce & Marketing Experts
Jackson Gartner
Managing Director
Jack Brennan
Production Manager
Elisabeth Chua
Project Manager
Rebecca Clarke
Senior Web Designer
Laura Johnston
Web Designer
Freya Davis
Web Designer
Anthony Pham
Digital Strategist
David Spencer
Website Support Lead
Local eCommerce Development
eCommerce web design isn’t just about building a website. It’s a complete system that covers everything from the initial planning stages to ongoing maintenance and support after launch.
At White Peak Digital, we know that every business is unique, so we tailor our services to match each customer’s specific demands. So, if you’re looking for a Melbourne eCommerce web design company that can help you build a high-performing online store, White Peak Digital is a perfect choice!
Get in touch with us today to find out more about how we can help you build a successful eCommerce business.
See What We've Done
World Gym Australia
Bubba Bump
Kids By Design
Mr Landcruiser
The Bathhouse Group
That Yarn Place
Let's Discuss Your Next Project
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Based on 102 reviews
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eCommerce Web Development
An eCommerce website is a type of website that allows businesses to sell products and services online. Customers can browse and purchase products through the website, and businesses can process payments and manage inventory using eCommerce software.
However, there’s a lot more to it than that. An eCommerce website must be simple to use, provide a smooth shopping experience, and be secure.
To ensure that your website is easy to use, it’s important to focus on user experience and user interface design. This includes things like making sure that the website is easy to navigate, the checkout process is quick and easy, and customer support is readily available if needed.
So if you’re looking for an eCommerce web design company in Melbourne that can help you build a secure and user-friendly website, White Peak Digital is a perfect choice!
Get in touch with us today to find out more about our eCommerce web design service.
Based on 102 reviews
eCommerce Website Design
Since eCommerce and digital marketing are the go-to way of generating online business and sales, more and more companies are waking up to the importance of good eCommerce design.
More and more people are shopping on their mobile devices, so it’s essential to optimise your eCommerce site for these devices. This includes things like making sure that the website is responsive, the checkout process is quick and easy, and customer support is readily available if needed.
Any business owner knows that customer service is key to success. After all, happy customers are more likely to return and recommend your business to others. But what does it take to provide truly great customer service?
For starters, you need to offer multiple channels of support. This way, your customers can choose the method that works best for them. Phone, email, and live chat are all popular options. And it’s important to make sure that your team is always available to help – no one likes being left on hold or getting an automated response.
By offering incredible customer service, you can create loyal customers who will stick with you through thick and thin.
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See What Others Are Saying
“White Peak Digital did an excellent job building our clinic website. They worked seamlessly with our booking integration provider and their developers to make everything come together smoothly.
They were responsive to changes, nailed the colours and overall design, and provided a thorough handover with great ongoing support. Very happy with the end result and would happily recommend them.”
Helena Valley Vet
“We worked with White Peak Digital for a full website overhaul, redesign and relaunch. It was part of their ‘Everest’ package where UX, SEO and so much more were included. Since the new website has launched, we’re already seeing a significant uplift on conversion rates.
The new website has made everyone’s job easier at our organisation! Highly recommend White Peak Digital and want to have them as a long-term business partner of ours.”
Hear and Say
“It’s been well over a year of using White Peak Digital’s website. We told them our ideas, we shared examples and then they got to work and designed our new website and helped set up all it’s new backend functions.
In that time our sales have gone up enough to hire a second person just dedicated to the website sales. Sometimes in small business you really need a win and we got that by finding White Peak Digital.”
Mr Landcruiser
“From the very first meeting I knew I was in good hands to deliver a new, fresh, easy to navigate website. The team were professional as well as always available.
They listened to our needs and wants in a new website and designed one that not only met our expectations, it exceeded them. Our internal processes meant the site needed to cross many checks before launch and their online review system made this process easy to manage.”
Gryphon Psychology
“White Peak Digital offered an innovative approach in designing a seamless navigation menu between multiple business assets and brands.
The team were quick to assist with the installation of an AI chatbot and created a unique design brief that the club was impressed with – all whilst staying within budget and revision rounds. Ongoing support has been great post build with prompt communication and updates.”
Alex Surf Club
“What impressed us most about White Peak Digital was their ability to quickly understand our business, industry and long-term objectives.
Rather than delivering a generic website, they invested time in learning about Santrev’s operations, target market and the specialised nature of our industry. Their collaborative approach and proactive project management made the entire process straightforward and efficient.”
Santrev
“All communication was clear, project objects were managed in a timely manner, and the general care throughout the process was second to none.
I was so pleased with the website, which was made better by the fact that the White Peak Digital team were genuine and invested in bringing about an awesome outcome and client experience. Post project support has also been excellent and I couldn’t recommend the team more highly.”
Monash Kids Physio
“Ours was a fast-track project that White Peak Digital took on and delivered. Our dealings started with Anthony who brought Jack and Elisabeth to the team. They listened and Elisabeth started making things happen and Freya breezed through it at the handover.
Our dealings with the team were so seamless – nothing seemed an issue to them. We would certainly go back to them when need arised. They clearly exceeded our expectations.“
Shakti Corp
“I always have such a great experience with White Peak Digital. They are incredibly helpful, responsive and easy to deal with. They always takes the time to answer my questions and makes the whole process straightforward and stress-free.
Being on the Summit Care Plan is definitely worth it for the level of support we receive. It’s great knowing we can reach out when we need assistance and have someone there to help.”
MADEC
“We started working with White Peak Digital earlier this year and they have been so patient and understanding as we worked through various challenges. Their design was great, communication was excellent and we felt really well taken care of.
No question was too silly and no task was too hard. Extremely happy with their service and the new website. Give them a call today and you won’t be disappointed.”
Affinity Migration
eCommerce Search Engine Optimisation
It’s more important than ever to have a solid SEO strategy in place. Otherwise, it can be incredibly difficult for customers to discover your products online and make a purchase.
With a great SEO strategy in place, you can successfully drive more traffic to your store. The more traffic you generate, the more likely it will be that those window shoppers will convert into customers.
Organically, there’s a lot that you can do when it comes to SEO to better your chances of success. In digital marketing, it’s important to use both organic and paid advertising, as well as SEO practices to help build brand awareness.
Generating traffic is one thing but if those visitors don’t convert into sales, then you’re not going to see much success. That’s why it’s important to not only drive traffic to your store but also to improve your conversion rate.
There are a number of ways to do this, but one of the most effective is through product pages. By optimising your product pages for SEO, you can increase the chances that those potential customers will add items to their carts and complete a purchase.
Retaining customers is just as hard, if not harder, to achieve when it comes to running a business in general. As an eCommerce store, you want to have repeat customers and those that are sharing their experiences with others.
Creating a community of loyal customers is key and by making the site SEO-friendly, you’re giving your online store a better chance of being successful and improving your online sales too.
Based on 102 reviews
eCommerce Benefits
You can use an eCommerce website design to provide your company with a number of advantages, including:
A lot of businesses make the mistake of thinking that they can get by without an eCommerce website. However, if you want to build trust with your target audience, you need to have an online presence.
An eCommerce website gives you a platform to showcase your products and services, as well as build trust with potential and current customers. When people can see that you have a professional website, they’ll be more likely to do business with you.
A well-designed eCommerce website will help improve your brand’s conversion rates. This is because potential customers will be able to easily find what they’re looking for, and they’ll be more likely to make a purchase.
In addition, a well-designed website can also provide an excellent user experience, which is crucial for keeping customers on your site and reducing your bounce rate.
A well-designed website will also be mobile-friendly, which is essential in today’s market. With more and more people using their mobile devices to shop online, it’s important to make sure that your website is accessible on all devices.
When you have a well-designed eCommerce website, you’re more likely to increase user loyalty and customer retention. This is because customers will have a positive experience on your site and they’ll be more likely to come back in the future.
In addition, if you offer a loyalty program or discounts to returning customers, they’ll be more likely to make repeat purchases from your site.
Our Local eCommerce Services
If you’re looking to take your business online, then you need an eCommerce website. At White Peak Digital, we specialise in creating custom eCommerce websites that are designed to increase traffic and sales. Some of the eCommerce services we offer include:
Your eCommerce website is the foundation of your online business, so it’s important to make sure that it’s designed to convert visitors into customers. At White Peak Digital, we have a team of experienced Melbourne eCommerce developers who will work with you to create a custom website that reflects your brand values and proudly promotes your products or services.
We also specialise in responsive web design, which is essential in today’s market. With more and more people using their mobile devices to shop online, it’s important to make sure that your website is accessible on all devices.
Once your website is live, you need to make sure that it’s optimised for search engines. This is where our team of SEO experts can help. We’ll work with you to ensure that your website is ranking high in search results for relevant keywords.
By optimising your website for search engines, you’ll be able to increase traffic to your site and improve your chances of converting visitors into customers.
eCommerce Experts
When you choose White Peak Digital, you’re choosing a team of experts who are passionate about helping businesses succeed online. With our years of experience in eCommerce, we have the knowledge and skills to create a custom website that is designed to increase traffic and sales.
For experts and specialists in web design, development, and digital marketing, you needn’t look any further. Our team of experts has all the knowledge and expertise needed to create some of the best eCommerce stores on the internet.
Our local team specialise in eCommerce website design, keeping our ear to the ground when it comes to all things eCommerce. There’s nothing that we don’t know or aren’t aware of!
We’re committed to helping our clients succeed online and will go above and beyond to make sure that your eCommerce store is a success. If you’re not happy with something, we’ll work with you to fix it.
We understand that your eCommerce store is a reflection of your business and we take our responsibility seriously.
Our strategy when it comes to building eCommerce sites and designing the best web designs is by using data-driven insights. This helps us create designs that rival some of the best eCommerce websites on the internet currently.
A poor web design is going to be unsuccessful if it doesn’t consider what’s happening on the market currently. All the sites we design are implemented with the best practices your business needs to excel.
At White Peak Digital, we don’t just build you a website and leave you to it. We offer ongoing support to all our clients, even after your site has gone live.
We understand that things can change and you may need help along the way. Whether you need help with adding new products or troubleshooting an issue, our team is always here to help.
Learn From Our eCommerce Experience In Melbourne
Yes, we can! Our team of Melbourne developers is experienced in building WordPress eCommerce websites. We can also help you with Shopify development and customisation.
The time it takes to develop an eCommerce website design varies depending on the size and complexity of the project. Generally speaking, we like to allow 6-8 weeks for the entire project from start to finish.
However, if you have a tight deadline, we may be able to work with you to get the project completed sooner.
There is no one-size-fits-all answer to this question. It depends on a number of factors, including the niche you’re in, the products you’re selling, and your marketing strategy.
However, we typically recommend allowing at least 6-12 months to build a successful online business. This will give you time to build a strong foundation and establish yourself in the market.
The cost of developing an eCommerce website varies, like the time it takes to build one. The amount you pay for web development could be a few thousand dollars or up to tens of thousands. It’s all down to the size and complexity of your project.
At White Peak Digital, we offer a range of services to suit all budgets. We’ll work with you to find the best solution for your needs and budget.
There are a wealth of eCommerce platforms out there now, which means you’ve got plenty of choices. Our team has Melbourne Shopify developers plus Melbourne WordPress developers and Melbourne WooCommerce developers which covers the most popular platforms we support.
To create an eCommerce website, you’ll need a domain name and hosting. You’ll also need to set up a payment gateway so you can accept payments online. If you’re using Shopify, you can sign up for a free 14-day trial to get started.
Get In Touch Today
Are you ready to grow your online sales with a bespoke eCommerce website and strategy?
Our Melbourne Web Design Office